Privacy Policy

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This Privacy Policy explains how MSV Properties (“we“, “us“, or “our“) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (“GDPR”) and other applicable data protection state laws.

 

1. Information We Collect

 

We may collect the following categories of personal data:

– Identity data (e.g., name, date of birth)

– Contact data (e.g., email address, phone number)

– Financial data (e.g., billing address, payment details)

– Technical data (e.g., IP address, browser type, device information)

– Usage data (e.g., pages visited, time spent)

– Marketing and communications data (e.g., preferences, feedback)

 

2. Lawful Basis for Processing

 

We process personal data under one or more of the following lawful bases:

– Consent: You have given clear consent for us to process your data.

– Contract: Processing is necessary so that we may fulfil your Booking and our contract obligations to you.

– Legal obligation: Processing is required to comply with the law.

– Legitimate interests: Processing is necessary for our legitimate business interests, provided your rights do not override them.

 

3. How We Use Your Data

 

We use your personal data to:

– Provide and manage our services

– Process payments and deliver confirmations

– Respond to inquiries and offer support

– Send updates and marketing communications (with consent)

– Comply with legal and regulatory obligations

 

4. Sharing Your Data

 

We may share your data with:

– Trusted third-party service providers (including but not limited to: Travel Agencies where you may have initiated your Booking, software companies who host or provide our Website and our Booking System or manage our communications with You, suppliers who provide financial or legal services to our organisation).

– Legal authorities when required

– Affiliates and subsidiaries under our control

 

We ensure all third parties comply with GDPR and have appropriate safeguards in place but under no circumstances can we be held liable for their failure to comply with data protection regulations. If you have any concerns please contact us and we will put you in touch with the relevant organisation.

 

5. International Transfers

 

If your data is transferred outside North-America or Europe, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

 

6. Data Security

 

We implement technical and organizational measures to protect your data, including:

– Encryption

– Access controls

– Regular security audits

 

7. Your Rights Under GDPR

 

You have the right to:

– Access your personal data

– Rectify inaccurate or incomplete data

– Request that we erase your data (“right to be forgotten”)

– Restrict or object to processing

– Request the transfer of your data

– Withdraw consent at any time.

– Lodge a complaint with a supervisory authority

Should you withdraw your consent or request the erasure of your data, you acknowledge and accept that we may no longer be able to provide our services to you.

 

8. Cookies

 

Our website uses cookies to enhance your browsing experience and ensure the proper functioning of our services. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and deliver relevant content. The type of cookies we use are:

 

Essential Cookies: Required for core website functionality (e.g., login, security).

Analytics Cookies: Help us understand how visitors interact with our site.

Preference Cookies: Remember your settings and choices.

Marketing Cookies: Used to deliver personalized ads and track campaign performance.

By continuing to use our website, you consent to the use of cookies as described. You can manage or disable cookies at any time and set preferences via your browser settings. Note that disabling essential cookies may affect site functionality.

 

9. Data Retention

 

We retain personal data only as long as necessary for the purposes stated above or as required by law.

 

10. Changes to This Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

 

11. Contact Us

 

If you have questions or concerns about this Privacy Policy or how we handle your data, or if you wish to exercise your rights under clause 7. above, please contact us at:

Email: hello@msvproperties.co.uk

Address: Trenchless Solutions, Shawfield Road, Carlton Industrial Estate, S71 3HS